FAQS(Frequently Asked Questions)
If you don't find the answer to your question below, please contact us at +82.10.2594.8889 or email Bowpup@gmail.com
1. What kind of payment do you accept?
We only accept payment with bank wire to our Citi Bank account. We do not take paypal or accept credit cards due to fraud and chargebacks as we feel we should not have to fight for payment with a buyer after they already have possession of our one of our puppies. You can make direct deposit into our Citi Bank account or complete a bank wire.
2. Do you accept deposits?
Yes, we accept and encourage deposits to reserve the puppy of your choice.
We can not hold any puppy without a deposit. Deposits are $300 for each of our puppies. If you place a deposit on for your puppy, the remaining balance will need to be paid within 5 days. When your puppies remaining balance is paid, we will email you with your puppies flight confirmation and delivery date. If we do not receive full payment within 5 days, you will lose your deposit and the puppy will be re-listed on our site and available for another customer to purchase.
Please understand that ALL DEPOSITS are not refundable for Change of Heart Conditions.
3. Is it safe to ship and what is involved?
Yes! When shipping a puppy across the country or around the world, planes are the preferred mode of transit, most of the major airlines have animal transportation specialists. Your puppy will be seen by our licensed Veterinarian. A Health Certificate must be issued by our Veterinarian stating your puppy is healthy so we can fly your puppy to you. We can make your puppy experience very special by Hand Delivering your baby to your nearest major airport. Worldwide delivery is available. No shipping charges for puppies that are picked up. The fee is can change based up airport and location of travel. Shipping runs $350 in the USA
5. Where are the puppies flown to and how much does it cost?
We can fly your puppy to the closest international airport usually. Some of the smaller airports we might not be able to get flights into but, just call us and we will check on the certain airport of your choice. The cost of our puppy delivery is $350 for USA or $450 Canada. International shipping available and price is $1000 to $2000 per puppy for any international travel with our puppy service. This can change without notice depending on situation or location.
6. Do you have a specific day the puppies are flown out?
The 'available date' is when the puppy is ready to go to their new home. We will try to book a flight for the first available date. It will depend on whether or not there is room on the flight, weather conditions, and if we can get your puppy into the vet for a health certificate. Be advised that flights may be rescheduled due to factors beyond our control as we depend on third party to transport our puppies. We will make every attempt to honor the agreed upon delivery date but reserve the right to change this date due to unforeseen circumstances. If a puppy has been delayed for shipping this is not cause for a refund or cancellation.
7. Does my puppy have AKC papers?
All of our puppies are registered FCI ( Federation Cynologique Internationale) and KKC (Korean Kennel Club). Bowpup reserves the right to not sell to any individual(s) who we believe for any reason will not provide a safe and secure home for our puppies. We only sell our puppies to loving pet homes and do not give breeding rights or akc papers. Our puppies have a very desirable look and we want to protect our breeders lines and our puppies from over breeding and puppy mills.Puppies on our site can be sold with possible breeding rights but, the price will be an additonal $2000. Our quality if rare and is not cheap. So, if you see puppy you want with breeding rights that is listed for $4000 that is the pet price and price with breeding rights will be $6000 and up. We do not guarantee size or weight on any puppy sold from teacup puppies. As it is impossible to determine exact weight of any puppy. If you want to buy a dog to know exact weight it is best to buy an adult so you know for sure. We are usually pretty close at our estimations that are stated on the website. Our teacup puppies are usually always less than 4 pounds.
8. Will I get a health guarentee with my puppy?
Bowpup includes a 1 year health guarantee with our puppies. you can view our Puppy Healthy Guarantee.